Privacy Policy

About Us

This privacy policy applies to Kesar P/L ATF The N&L Gupta Family Trust, trading as Nathan Jewellers (ABN 60 540 570 658), located at Shop G.05A, 453 Captain Cook Dr, Woolooware Bay NSW 2230.

1. Information We Collect

We collect personal information you provide when making purchases, booking consultations, submitting repair requests, or contacting us. This may include your name, email, phone number, address, date of birth, and payment details.

2. How We Use Your Information

Your information is used to process orders and repairs, send appointment confirmations, provide customer support, and — with your consent — send marketing communications about new collections, offers and events.

3. Data Storage & Security

Personal data is stored securely using industry-standard encryption. We use secure cloud infrastructure and access controls to protect your information. Payment processing is handled by PCI-compliant third-party providers; we do not store credit card numbers.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted service providers (payment processors, shipping partners, email services) solely to fulfil our obligations to you. We may also disclose information where required by law.

5. Cookies & Analytics

Our website uses cookies and analytics tools to improve your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To make a request, email us at nathan@nathanjewellers.com.au.

7. Marketing Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. Opting out will not affect transactional communications (order confirmations, repair updates, etc.).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.